Store Credit Terms

Last updated: August 23, 2026

These terms govern store credit issued by BABALU Fishing Tackle. They apply in conjunction with the Terms of Service, the Returns and Refunds Policy and the mandatory consumer rights.

1. WHAT IS STORE CREDIT

Store credit is an electronic balance that can be linked to a customer's account and used for eligible purchases at the BABALU store when presented with the option at checkout. It is not a bank account, electronic currency, deposit or investment instrument.

2. EMISSION

Credit can be issued, for example, as a commercial gesture, compensation, promotion, order adjustment or refund method chosen by the customer when legally permitted. The customer will receive information about the amount and, when applicable, the specific conditions of use.

Where the customer is legally entitled to receive a refund via the original payment method, BABALU will not substitute that refund for store credit without the customer's consent or other valid legal basis.

3. USE

  • Credit can only be used in the BABALU store and in the markets, currencies, products and checkout methods where it appears as available.
  • You may need to log in to the account the balance is associated with.
  • If the credit is less than the order total, the difference must be paid using an accepted method.
  • If the credit exceeds the total, the remaining balance will continue to be associated with the account, subject to these terms.
  • The credit cannot be used to acquire other credit, circumvent promotional limits or carry out fraudulent operations.

4. CURRENCY AND MARKETS

The value may be displayed or used in a currency other than the currency in which it was issued, depending on the features provided by Shopify and the selected marketplace. When there is a conversion, the applicable amount will be the one shown at checkout. Conversion or rounding differences may occur within legal limits.

5. VALIDITY

Any expiration date will be clearly communicated at the time of issuance or on the customer's account and will only be applied when permitted by applicable legislation. When the credit results from a legal right to reimbursement, no validity or condition can reduce the consumer's imperative rights.

Unless expressly indicated and legally permissible, BABALU does not charge maintenance or inactivity fees for store credit.

6. TRANSFER AND CONVERSION TO CASH

Store credit is personal and, unless expressly authorized by BABALU or legally required, it cannot be sold, transferred to another account, exchanged for cash or used outside the store. This limitation does not affect legal rights to refunds or refunds.

7. RETURNS OF PURCHASES PAID WITH CREDIT

When a purchase paid in whole or in part with store credit is validly refunded, the part paid with credit may be replaced in the balance, without prejudice to applicable mandatory rights. The part paid by other means will be treated in accordance with the Returns and Refunds Policy and applicable legislation.

8. ACCOUNT SECURITY

Customer must protect account credentials and immediately report to BABALU if unauthorized access or use is suspected. BABALU may temporarily suspend a balance when there is reasonable evidence of fraud, error, misuse or security risk while it reviews the situation.

9. CORRECTIONS, CANCELLATION AND FRAUD

BABALU may correct or cancel credit issued due to material error, duplication, reversal, fraud, non-compliance with promotional conditions or operation subsequently invalidated, as long as it respects applicable legislation and does not eliminate a legitimate right of the customer.

10. CHANGES

These terms may be updated for legal, technical or operational reasons. The changes will not retroactively reduce a legitimately acquired balance or rights already established, except when the law allows or requires it.

11. CONTACT

To check your balance, clarify a usage or report a problem, contact:

BABALU Fishing Tackle
Email: hello@babalu.pt
Avenida do Atlântico, No. 16, Office 2.01
1990-019 Lisbon, Portugal