Privacy policy

Last updated: 10 May 2026

BABALU Fishing Tackle operates this shop and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalised shopping experience (the “Services”). BABALU Fishing Tackle is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or when you otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail in relation to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described here.

Personal information we collect or process

“Personal information” means information that identifies you or can reasonably be associated with you or another person. It does not include information collected anonymously or information that has been anonymised so that it cannot reasonably be linked to you. Depending on how you interact with the Services, where you live and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact details, including your name, address, billing address, shipping address, telephone number and email address.
  • Financial information, including credit card, debit card and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation and other payment details.
  • Account information, including your username, password, security questions, preferences and settings.
  • Transaction information, including the items you view, add to your basket or wish list, purchase, return, exchange or cancel, and your previous transactions.
  • Communications with us, including information you provide when you contact us, for example when you submit a customer support request.
  • Device information, including information about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information, including information about how you interact with, access or browse the Services.

Sources of personal information

We may collect personal information directly from you, automatically through the Services, through our service providers, and from our partners or other third parties.

How we use your personal information

Depending on how you interact with us and the Services, we may use personal information to provide products and services, process payments, fulfil orders, arrange delivery, manage returns or exchanges, create and maintain your account, provide customer support, personalise your experience, send service or marketing communications, improve the Services, protect against fraud or misuse, comply with legal obligations and enforce our terms and policies.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember your preferences, understand how customers use the Services, personalise content and measure or improve marketing. You can manage your cookie preferences through the tools made available on the website or through your browser settings. Some cookies are necessary for the Services to function properly.

How we disclose personal information

We may disclose personal information to Shopify, payment processors, fulfilment and delivery partners, IT and hosting providers, marketing and analytics partners, professional advisers, affiliates, business partners, public authorities or other parties where required or permitted by law, where needed to provide the Services, or with your consent.

Third-party websites and links

The Services may include links to websites or services operated by third parties. We are not responsible for the privacy, security or content of third-party websites. You should review their privacy policies before providing any personal information.

Children’s data

The Services are not intended for children and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

Security and retention

We use reasonable measures designed to protect personal information. However, no method of transmission or storage is completely secure. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information, withdraw consent, request portability of your information, opt out of certain marketing or targeted advertising activities, or appeal a decision we make about a request. To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.

International users

Your personal information may be transferred to, stored in or processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal information.

Complaints

If you have a complaint about how we process your personal information, please contact us first. Depending on where you live, you may also have the right to lodge a complaint with a data protection authority.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements or the Services. The updated version will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

BABALU Fishing Tackle
Email: hello@babalu.pt
Praça Manuel Teixeira Gomes, S/N, EC Teixeira Gomes, Apartado 0010, 8500-998 Portimão, Portugal